This limited warranty begins on the original date of purchase, and is valid only on products purchased and used in the United States and Canada. To receive warranty service, the purchaser must contact Chairs4Gaming for problem determination and service procedures. The original dated bill of sale must be presented upon request as proof of purchase to Chairs4Gaming.

All seating is covered under warranty for the life of the product under normal use. Chairs4Gaming does not warrant the color-fastness or matching of colors, grains, textures of covering materials.

Normal use for seating is defined as 8 hours a day, 5 days a week with a weight capacity not to exceed the limit set on the product's description.

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Warranty Service

To receive warranty service, you must (1) first follow the procedures outlined below, in the product manual and in online help resources, and (2) if these procedures do not resolve the problem, contact Chairs4Gaming at the number provided below for problem determination and service procedures. Warranty service can only be performed by Chairs4Gaming. Chairs4Gaming will not reimburse for any service performed by others. The original dated bill of sale, or a substitute proof of purchase acceptable at Chairs4Gaming's sole option in accordance with applicable law, must be presented upon request as proof of purchase.

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Warranty Period

 

Brand  Warranty on parts Warranty on frame
AKRacing 5 years 10 years
Anda Seat 6 years Lifetime
Cougar Gaming 1 year 1 year
DXRacer 2 years Lifetime
Ewin 2 years 10 years

 

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Warranty claims

To submit a warranty claim, please click here.